Jason Russo
GBWe love our new mirrors We love our new mirrors. The first one we ordered was damaged and customer service was prompt and courteous with getting us a new one. We were initially concerned about how much light was emitted but once we got the first one we immediately ordered a second as it put out plenty of light for the bathroom. We will be ordering two more once we remodel the last bathroom. This is a quality product and worth the money.
G Callahan
GBWe purchased the graphite shower base…s We purchased the graphite shower base for our remodel! It’s amazing! No slip- looks like stone without the high price ! Looks beautiful and have had so many compliments . You can install and use it right away without the long wait for tiling Everyone asks about it When we looked at the fight- there weren’t many reviews on the shower base - We Highly recommend
KFS
GBSecond time to purchase from IB Mirror The mirrors were packed incredibly well. My installers had no problem with installation and they dim properly. I love them. This is my second purchase and this time I put them in every bathroom in my new build!
J L
GBPoorly mfg and poorly supported I renovated a bathroom 2 years ago and the contractor installed a Harmony backlit mirror. It no longer lights up. The support department will not help you if you don't have the order number from the original purchase. I did not ask for warranty support or anything for free. I merely wanted the manual so that I could repair it. Support is worthless, warranty is worthless. Suggest purchasing from a reputable vendor.
Denise
GBGreat Customer Service experience I ordered two towel warmers and 3 LED mirrors. The ordering process was simple, customer service response was personal and immediate, and product shipped promptly and securely. My project is a new build so haven't installed yet but know that I will be completely thrilled. My experience with IBMirror has been wonderful so far. I know that if I have any issue once I break into the pallet, I can count on their customer service to help make it right. But I'm counting on NO issues :)