Best Shopping portal i would have bought more tahn 150 products from Ali Express and its like a life changing expereince when i recieve my first order ..

Very high quality Very high quality, luxurious and beautiful fabric, lovely work. I received a very high quality product and I am very happy about it. The price is also very reasonable for the level of the garment. Thank you very much and I will continue to buy from you.

Awful company for customer service. Awful company for customer service. Ali express are very friendly but they use mis-direction. If you have need of refund - they give no reason and cancel your claim Or they blame the shop not wanting to refund you. You send them much evidence and they just refuse to believe your evidence or just more easy to say they refuse it. Then you have to start the crazy long winded process again. I would give half a star if possible.

Do not trust this site or company Bought an item, it was shipped to the wrong name and address (shipped to California to an unknown to me person, my billing/shipping address is in PA). AliExpress is asking me to go through their dispute process, the seller is asking me to cancel the dispute, it's an absolute nightmare. I have wasted hours trying to get my money back. At one point AliExpress advised that I go to USPS to get a document that I didn't receive the item. It was shipped via FedEx and all the information was available online.

Either the customer support doesn't… Either the customer support doesn't understand English or they blindly decline my refund requests. When the item I order can't even fit in the package I received, with package size written black on white on the shipment tracking, and they decline and say it is not enough proof... what more proof can I give of an item not received? I have also been a long time customer with alot of orders, not good!