Do not trust this site or company Bought an item, it was shipped to the wrong name and address (shipped to California to an unknown to me person, my billing/shipping address is in PA). AliExpress is asking me to go through their dispute process, the seller is asking me to cancel the dispute, it's an absolute nightmare. I have wasted hours trying to get my money back. At one point AliExpress advised that I go to USPS to get a document that I didn't receive the item. It was shipped via FedEx and all the information was available online.

AliExpress do what they promise!! AliExpress do what they promise. Never had problems! Packages are now (lately) received earlier than expected. Will continue to use them! AliExpress is the best!!!

SCAMMED AND LIED TO I was scammed and I was not the only one. My refund was refused and when I contacted customer service, They pretended to be understanding and assured me I would get my money back. That was a big lie and they still have this fraudulent seller's store on their platform. Again, on the item page you can clearly see what we were promised and what we actually received. A lot of us received the same thing, some metal bracket instead of a seat cushion, again a lot of us going by the reviews and photos that were uploaded. SCAM FRAUDULENT.

Best Shopping portal i would have bought more tahn 150 products from Ali Express and its like a life changing expereince when i recieve my first order ..

Do not recommend, buyer beware I thought I’d try Ali Express but with mixed reviews I didn’t buy anything costly in case of issues. I received my first item very quickly but the second item in the same order, was returned to seller due to over subscription of customs permitted goods in China. I have completed this review, though the issue is not yet resolved, at 39 days wait so far, the seller has requested that I close the PayPal dispute before they will refund me…