You Take a Gamble. Prepare to Lose Out. Good when you get a good product, very bad if you have to dispute or try to upload images or video. The upload fails or constantly errors, on any computer or mobile. Customer services/ Chat waste your time too. scripted. Always been the same ordering from China, expect to lose out if it goes wrong.

Item arrived quickly but was faulty **Update: Returns label has now been received ** Item arrived quickly but was faulty. The return process is clunky and was promised a returns label which has not been received. Contacted customer service who gave me loads of information but didn't actually answer my returns label question and then cut me off. Tried a second time but the aliexpress app closed itself during the chat. This is my first and likely last order with them as I don't trust them after this. Both wish and temu don't have issues like this. I will update this review should I get a refund or return label.

Never a problem So iv been using AliExpress for 10 years now when it was a small company. Iv got my Poco phones from it iv only lost 2 items "knife" but had full refunds. Iv return 6 items 2 replaced 4 refunds. YES shipping is slow but 70% is withing 10 days Worst experience 4 months ago I had paid £280 for my Poco 6pro phone (£350 in UK) It took 5 weeks that seller was sent to the Gulag and removed and I had full communication from AliExpress when delivery date was missed. Yes some stuff is nasty and cheep you pay for what you get. The advert are crafty and can be misleading. But it's like that everywhere.

Awful company for customer service. Awful company for customer service. Ali express are very friendly but they use mis-direction. If you have need of refund - they give no reason and cancel your claim Or they blame the shop not wanting to refund you. You send them much evidence and they just refuse to believe your evidence or just more easy to say they refuse it. Then you have to start the crazy long winded process again. I would give half a star if possible.

Absolutely awful buying platform! Absolutely awful buying platform. My first order arrived after 5 weeks at that point I shouldn’t have ordered anything else but unfortunately I did, it didn’t arrive, and after 7 weeks the buyer promised a refund but it didn’t arrive either I started a dispute but that went nowhere! Have finally given up! It was only £20 quid so glad it wasn’t anything more expensive that I’d bought. Lesson learned. :(