Best Shopping portal i would have bought more tahn 150 products from Ali Express and its like a life changing expereince when i recieve my first order ..

Awful company for customer service. Awful company for customer service. Ali express are very friendly but they use mis-direction. If you have need of refund - they give no reason and cancel your claim Or they blame the shop not wanting to refund you. You send them much evidence and they just refuse to believe your evidence or just more easy to say they refuse it. Then you have to start the crazy long winded process again. I would give half a star if possible.

Item arrived quickly but was faulty **Update: Returns label has now been received ** Item arrived quickly but was faulty. The return process is clunky and was promised a returns label which has not been received. Contacted customer service who gave me loads of information but didn't actually answer my returns label question and then cut me off. Tried a second time but the aliexpress app closed itself during the chat. This is my first and likely last order with them as I don't trust them after this. Both wish and temu don't have issues like this. I will update this review should I get a refund or return label.

good quality product at a good price The product I ordered arrived exactly as described, good quality product at a good price. Arrival time was reasonable, I would have expected it to arrive faster.

Do not recommend, buyer beware I thought I’d try Ali Express but with mixed reviews I didn’t buy anything costly in case of issues. I received my first item very quickly but the second item in the same order, was returned to seller due to over subscription of customs permitted goods in China. I have completed this review, though the issue is not yet resolved, at 39 days wait so far, the seller has requested that I close the PayPal dispute before they will refund me…