Returned Merchandise Late I had ordered and received several rechargeable hair clippers which were not holding a charge. I did not realize that 3 of the 4 items were not working until approx. 6 weeks after I received them and called customer service to see if they would take them back. I was offered a return shipping label and a store credit for the return items which I accepted. I've been a customer of Heartland for a few years and never had to return an item before but I'm glad they would stand behind the integrity of their merchandise.

Better than other Mystery Boxes from… Better than other Mystery Boxes from other companies. I think I received at least $25 worth of product for my $25, and they’re products I’ll actually be able to use.

Well informed Customer Service agent! I received a daily Black Friday special product notice, and doubted the veracity of the stated capabilities of the product that the manufacturer gave to Heartland. I called Customer Service to warn them of this possible problem, and found them to be expert on the subject and was assured that the product was accurately described. My knowledge of the technical progress was admittedly obsolete, and they told me with confidence that the product was REAL. I rang off and immediately ordered it by internet, with the product shipped within hours! How nice it is to have INFORMED Customer Service!

I ordered shoes and by mistake i put… I ordered shoes and by mistake i put down the wrong color. I called and they let me return them and sent me the right ones with no problems. You Always talk to some one who knows what you are talking about. Will keep pn ordering from you.

Hooray for Heartland Hooray for Heartland ! Dear Sir/Ma'am: Having shopped with Heartland over the years I can still say that your prices and responses are quick and welcome by all of us who trust Heartland with our purchases. I'm sure that I speak for many, if not all of your customers. I did not receive the written operating instructions for the: Craig CD/Cassette Boombox (67507) Order date: 2020-0920-09.03:17 Please send me the operating instructions as soon as possible. Thank you, Earl Ferguson