Refund for defective item. I recently made a purchase of some pruning shears from That Daily Deal. The shears I received were manufactured defective. I had no intention of returning them for a refund because I actually got a good deal on the purchase price(No Speculation!). That said, I went ahead and bought a second pair, still waiting to receive them(today!). My hope is these are not defective? Well, I got hold of customer support to cancel my second order. They were shipped, so no cancellation is possible. It was then, I explained my first problem with Cassi(CSR), she asked for some photos on my problem, and quickly granted me a refund! I think they have a great customer support crew! I will definitely buy from them again. 😀👍🏼

Great Customer Support Some how my amount ordered didn't connect and I asked the company to fix the order number. They immediately replied they could not make an adjustment to add to an order. They suggested I cancel the order and reorder. I went to the website and was able to cancel easily. I reordered the amount I wanted. I am always happy with my contact with customer support.

I absolutely love the daily deals I absolutely love the daily deals. The prices are great and shipping is always fast. I have ordered items for myself and to give as gifts and am completely satisfied. I have had no issues and no reason to contact customer support so I cannot speak to that.

Great deals Great deals, especially the Early Bird specials. Shipping takes a few days, but it's worth it for the prices.

That Delayed Deal Still waiting on delivery of my first purchase from "That Delayed Deal" as they have been dubbed.It has been 12 days and appears via tracking it will be 2-3 more for a total of 2 weeks total.The parcel is now as close as it was when first shipped since it took the long way,an extra 2000 miles.I suggest they streamline their shipping to save money for their business and time for the consumer.Will update if and when the item arrives in one piece!