I would rate them less than 1 star if I… I would rate them less than 1 star if I could. I ordered a blouse. The shipment tracking was not updated for two weeks so I canceled the order before it shipped out. Garmentory’s customer service rep tried to discourage me from canceling the order and wait for the shipping to update, which is wrong on all accounts. My account was initially charged then credited back, after I cancelled the order. Three weeks later, the order shows up. Garmentory then informs me that they are going to recharge my account. By law, that is illegal since I canceled my order before it was shipped. As a ‘courtesy’ they said I could return the order within a week. However I am not at home so can’t ship it back by their return date. This is a shady, most disreputable company and I will never order from them again. Also, they have no customer service phone number, which is just bad business.

I found the boots that I've been… I found the boots that I've been drooling over for 2 years in my size at an extremely discounted price. The boots arrived quickly, even with being shipped from out of the country. Thank you!

Frequent customer I've made multiple purchases from Garmentory now and I've always had positive experiences. The variety of stores and products is what keeps me going back, as well as the quality of the products I have purchased. Nearly every purchase has shipped / arrived quickly. The sellers are always communicative, if any situation has come up, and Garmentory CS is always helpful when I've needed to reach out.

Smooth ordering and fast shipping I saw a new dress on Garmentory, didn't buy it for a week or so, because I wanted to see what other items were coming out for spring, and then the size I wanted was gone. Within a week my size was back up, so I bought it. The shipping was fast. Garmentory's site is very easy to use. I'm surprised at how not user-friendly some retail sites still are. I haven't had to deal with customer service yet, so no feedback on that.

I had a great experience with this… I had a great experience with this store. I mistakenly provided the wrong shipping address, resulting in the loss of my items. However, they handled the situation with exceptional kindness. The customer service was outstanding, and I highly recommend this store.