My first order was shipped and I was… My first order was shipped and I was happy with it. I placed another order and hadn't heard anything about if it shipped after quite a few weeks. I emailed twice asking for an update on my order, but got no response to either email. I then called the customer support number and left a message asking about an update on my order after so many weeks with no delivery. To date no one has returned my call. It's like night and day between my first and second order. Will have to dispute the charge at this point. Pretty disappointing. Bridget

DO NOT ORDER FROM THIS SITE DO NOT ORDER FROM THIS SITE. ORDERED AND PAID 3 MONTHS AGO. NO RESPONSE FROM THEM DESPITE NUMEROUS EMAILS. ALSO ITS FOR STRESS FREE PAWS BUT TITLE KEEPS VEING ALTERED FOR OBVIOUS REASONS!

I bought a cuestionnaire almost 3 weeks… I bought a cuestionnaire almost 3 weeks ago and I have not received it.

I registered my dog in no time and… I registered my dog in no time and received my certificates, id card, and vest within days. I have cancer, so I did not rely on website doctors to verify my need for an emotional support companion; I went to my own doctor. This is actually the only thing that bothers me about this process...instead of you providing proof of need, the website provides that proof.

I am having issues getting my order I am having issues getting my order. I specifically posted where I needed my package to be sent. I have yet to receive my package because it was shipped to the wrong address. Customer service was very helpful, I give them that. But I am upset because I need my order and I may not get it in time for what I need it for!!! If the problem gets rectified and I get my order soon I will change my review but as of now I am very upset.