CHRISTINE SIERKO
GBLove Zebit Love Zebit! The pay over time option fits my budget, products ship timely and have had no issues. The ecertificates are wonderful with grandkids and my adult children. Many varieties and amounts available for purchase and pay for over 6 months time.
Mark Mott
GBZebit went to a two factor… Zebit went to a two factor authorization process. I never receive the second email. I tried multiple times to resolve. Got as far as their bot resetting my password which wasn't the problem and something I didn't request. You can't call them due to the pandemic as they shuttered their "call" center. I did file a complaint with the FTC, and am working with the San Diego Business news on an investigative piece. Also looking at a potential class action based on the excessive delivery fees on their gift card deliveries.
Michelle Bacsik
GBFirst Time, Not The Last! To begin, the app is very easy to navigate around which made my first time shopping experience enjoyable. As I was perusing the site I was pleased to see Zebit offers merchandise from reputable companies including gift cards, which is what I was looking for, an REI gift card to be exact. They offer it as an e-certificate which is perfect. Checkout went smoothly and my friend loved the gift!
Darren Riggle
GBI purchased a washer in October of… I purchased a washer in October of 2021. I also purchased a 5 year geek squad service plan at the same time. My washer has been broken for over a week. The customer service number does not work and the help@zebit email does not respond. I should not have to pay a huge amount to have my washer repaired when I have a service plan agreement. Please respond to your customers. I would be happy if they could provide me with a copy of my geek squad service agreement, so I can prove to Best Buy that I do have it. Best buy says they have no record of it.
Mark Bunds
GBZebit is a wonderful source!!! Zebit is a wonderful source for finding recent products, shopping their features, and then getting the item information so you can purchase these... ...Somewhere other than Zebit. They are hugely overpriced. Every time I have shopped their pages and selected an item, then gone out to check prices, I find even the Zebit items "on sale" to be priced more than 15-25% above retail, even for "buy now" items. For 18 items of merchandise I have shopped for since I joined Zebit, I purchased all of them from merchants other than Zebit. I guess Zebit is useful for people who don't care how they spend, or those who cannot afford merchandise any other way, but for "convenient payments", there are far better companies out there, but cash always wins the day, and that's not Zebit's fault.