FXCharger/Forex Store We have been utilizing the EA FXCharger for a considerable time, and we find its trading performance to be meeting our expectations. The algorithm appears robust, demonstrating promising results in our past experiences. However, our experience with the customer support team has been less than satisfactory, prompting us to share this review. Approximately five weeks ago, we reached out to the FXCharger support team seeking clarification on a performance-related issue. To our surprise, we received no response despite multiple attempts to contact them. Frustrated by the lack of communication, we turned to the vendor, Forex Store, and spoke with a representative named Nolan. Initially, Nolan was responsive and assured us that they would facilitate communication with the EA's support team to resolve the issue. Unfortunately, this initial cooperation did not lead to a resolution, as we have not heard back from either party since. We find the unresponsiveness from both the EA support team and the Forex Store concerning, especially considering the importance of timely assistance in the forex trading environment. It is disheartening to experience such a lapse in customer service, particularly when the EA itself has proven to be effective in trading. As of now, our issue remains unresolved, and we have written a follow-up email to both the EA support team and Forex Store, seeking a solution to the problem. We are committed to updating this review should there be any progress or resolution to our concern. 8/01/24 Update on EA FXCharger Review: Unresolved Issue Despite our previous post, the issue with EA FXCharger remains unresolved. Follow-up emails to both the support team and Forex Store have not yielded any response. We are committed to updating this review with any progress or resolution. 17/01/2024 We've encountered persistent challenges with Forex Store's customer support. Despite previous attempts to address issues with some EAs, our inquiries remain unanswered. While certain concerns about EAs not trading in recent weeks have naturally resolved, fundamental questions about specific EAs linger. The lack of responses leaves us in a trial and error situation, questioning the accuracy of EA settings. Regrettably, our attempts to seek clarification and resolution from Forex Store have gone unanswered to date. Clear communication is crucial in the forex trading landscape, and the current lack thereof raises uncertainties about the reliability of their services. We will continue to reach out to Forex Store and the EA,s they are in ownership of (Powered by Forex Store). Notwithstanding, we will conclude our review here. Although the EA’s appear to have solid foundation to be profitable, their customer service has serious shortcomings. 21/01/24 We're pleased to share a positive update regarding our previous concerns with EA FXCharger. The support team has responded, and the issues have been successfully resolved. We appreciate their attention to our matter and look forward to continuing our trading experiences with them. Happy trading

Weird... -20% on balance 2 months after buy it, and profits, finally on end of the year I got -20% on my balance. Not recommended

SCAM SCAM SCAM SCAM SCAM SCAM I already bought 2 EAs, the same thing, my account was downgraded, their live signal on myfxbook was downgraded together, so far ok, it could happen but then the live signal simply adds the downgrade and it becomes as if myfxbook had not been downgraded, the robots are terrible

Quick, friendly and accurate customer support Very quick, friendly and accurate responses from customer support. Their reviews on EA's are accurate and very detailed. The products they sell have verified track records most of which are live accounts and not demo's.

Be warned about purchasing anything… Be warned about purchasing anything from Forexstore. The product information is misleading - the results of the EAs are presented to look much better than they actually are. Reviews on the site are fake and it is a complete con, The client area and messaging is woeful and the customer service even worse. I purchased Forex Truck with a 30 day money back guarantee which was not honoured as they hid the small print. The EA performed poorly and blew my account - stay away from these con artists!