Avoid at all costs I have never gotten my balls cut so much. For a company that advertises that you will get a smooth shave it can not be more far off than the truth, your testicles will get obliterated by this trimmer. Avoid this, trimmer there are much better (and even cheaper) options on the market than this.

Fantastic product + Great customer service The ball trimmer is great, havent cut myself and has been running well for a long time. I accidentally subscribed to one of the monthly plans, they sent the items and it had been delivered and i said it was an accident and they gave me a refund promptly. Fantastic customer service and great products and will continue to buy manscaped products as long as I am still growing hair.

Worst piece of equipment Advertised that it does cut, sure does. Use it 4 times now and it’s cut me to pieces on my tackle every time it’s sure is a waste of money. Over £100 down the drain going back into box it came with. So which id read this reviews before purchasing. Anyone thinking about buying it don’t bother. My braun shaver does a better job and cost half the price. Sure cancelling the quarter fee.

I don’t really understand the bad… I don’t really understand the bad reviews. My husband had a product from Manscaped, it was very good and suited the purpose. It broke after 14 months and they responded promptly, offered a replacement and it arrived very quickly. Absolutely can’t complain about this sort of service.

Awful experience Awful experience. Ordered products worth £200 with next day delivery. Was told that next day delivery doesn’t really mean that and that it takes 1-3 days to process an order. So they refunded me £20. Then nothing. Silence. Just happily taking my £180 and refusing the cancel because the order has been sent to the warehouse. Complaining gets you nowhere because they simply refuse to be reasonable or have systems in place that allow you to do whatever every other commercial company can do which is cancel orders and refund when they have messed up. The process to return the products is so overly convoluted that no one is doing it to get the refund and by the sounds of other reviews the products are not great anyway. I have contacted my bank to have them take action to get my money back. This feels like a scam.