Min Lin
GBMy account is hacked. The platform is unsafe. Several days ago, I discovered that my login credentials for Rebatekey were no longer valid. To my surprise, I found that my registered email address had been changed without my knowledge or consent. Additionally, the password associated with my account had been altered, effectively locking me out of my own account. This unauthorized access and subsequent tampering with my personal information have caused me significant distress and raised serious concerns about the security of the platform. I have $1,200 in my account and now they are gone. Not recommend. No customer service at all.
Amy
GBMissing checks issue resolved. I have been using RebateKey for over 2 years with no issues. Always had a great experience and checks typically arrived exactly 7 days after being sent. They had an issue with checks being delayed by 2 weeks, but they fixed it within 3 weeks (all delayed checks and current check arrived in week 3). Unfortunately, I overreacted and returned some products, this restricting my account. I just wish RK improved communication so we could have avoided this misunderstanding or provided better tracking of sent checks.
Jane H
GBGot my account near suspension because… Got my account near suspension because was giving away my product on the site - it seems to me there is a small group of reviewers here that take everything and Amazon might have already tracked them.
Jon Luckau
GBRK is a 3rd rate site now, not worth it RK is such a s&%$ storm now. They use to have some service, now it's has dwindled to zero. Be warned, if you have ANY issue with a seller and you escalate a case, they will do nothing for you and ignore your request without any type of notification or justification. I guess we just need to read their minds now. Unfair practices - they have lost any respect the once had for their customers. They are going downhill and downhill fast
Mike
GBRebatekey suspended my and my brother's… Edit after company's response: Per the company's response they will suspend your account on false pretenses. If you want to lose $$$ and deal with the most unethical company I've ever seen RebateKey is the way to go. Original review: Rebatekey suspended my and my brother's accounts on false pretenses by claiming fraudulent activity and multiple accounts. My brother and I live at different addresses and there was NO fraudulent activity. We had a total of ~$15,000 in pending rebates for both accounts and RebateKey wont even respond to our inquiries neither the company owner and CEO Ian Sells. They even disabled my customer support platform so I wouldn't be able to send them a message. We are in preparation of filing complaints with appropriate government agencies and Amazon itself but also wanted to post this so others would be aware of Rebatekey's shady and unethical business practices.