I placed an order on September 9th I placed an order on September 9th, Order # 1000681343 , it is now September 26th and I have received no updates whatsoever, or my order. I tried emailing customer support, but it just returns to me saying I cannot contact this email address. I texted the customer support number, and am now waiting for a reply.

I’m definitely coming back for more I ordered my first product from ellaparadis back in September to try out the website and was extremely surprised at how smoothly the process went. I was able to track my shipment the entire way and was extremely happy with the product and its quality. Not only have I bought more products regularly but this is now my favorite online shopping experience! They also have great customer service. I would definitely recommend them!

I would rate this as zero if option… I would rate this as zero if option available. I placed an order 09/09. Received one item. I've left numerous voice messages and haven't received a single reply. I then had PayPal open a case and this company still haven't responded.

Fraudulent company Fraudulent company! Never received item that ordered back in September! I contacted them multiple times! & bbb even contacted them too with no response! Don’t buy anything from them!

Thinking we’re getting scammed! I placed an order on September 4th–order #1000680872. Still haven’t gotten any sort of shipping confirmation. I contacted their customer service team two weeks ago asking to cancel and get a refund since nothing had shipped yet and they got back to me the next day saying they’ll refund me if they confirm my package has not left their fulfillment center. Two weeks later, no word from them, no shipping confirmation to show that anything has left a fulfillment center, and now their email doesn’t even exist–emails bounce back when you try to contact, always says “undeliverable”.