Chris
GBI'm glad I found Ella Paradis! There are many sites for adult toys/wellness, I'm glad I found this one. I was attracted to Ella Paradis because of their website and pricing. I found exactly what I was looking for (and some things I wasn't looking for lol!). I reached out to customer service about tracking my order, the person I was chatting with was super helpful. Turns out my package was arriving that day. Highly recommend. I'll definitely be ordering again!
nance ruth
GBI would rate this as zero if option… I would rate this as zero if option available. I placed an order 09/09. Received one item. I've left numerous voice messages and haven't received a single reply. I then had PayPal open a case and this company still haven't responded.
A
CAThinking we’re getting scammed! I placed an order on September 4th–order #1000680872. Still haven’t gotten any sort of shipping confirmation. I contacted their customer service team two weeks ago asking to cancel and get a refund since nothing had shipped yet and they got back to me the next day saying they’ll refund me if they confirm my package has not left their fulfillment center. Two weeks later, no word from them, no shipping confirmation to show that anything has left a fulfillment center, and now their email doesn’t even exist–emails bounce back when you try to contact, always says “undeliverable”.
Nora
GBI placed an order two weeks ago and… I placed an order two weeks ago and have not received it. I paid extra for faster shipping. I would like a full refund. This is unacceptable. I have tried calling your customer service line and am never able to speak to someone. I regret ordering from this company. It’s a scam. The email they have listed is not a working email. My order number is 1000681461 Thank you
Janice Resendez
GBIs This Thing On It took me over 30 yrs of marriage (due to great sex) to venture on to toys. When I did purchase, I couldn't even figure out how to turn the darn thing on. Grace from customer service PATIENTLY walked me through all my ignorance. I'm forever grateful to have a first time experience with AMAZING GRACE!