Cancellation:An order was placed for a shirt and I… An order was placed for a shirt and I canceled it within 48 hours prior to shipment. The company is telling me that I can’t cancel and that I am unable to get a refund. My credit card company has to be notified and is standing behind me. What legitimate company, this day in age does not offer returns, cancellations and refunds? Highly discourage anyone from ordering from this site.

Lacking The shirts ordered for the team look okay per the design. The shirt is a bit thin, so I'm sure it will wear out quickly. Since this company doesn't offer customization viewing prior to processing, the 1" letters placed on the front in block stencil is awful in my eyes. The team is already searching for a way to add a larger name across the back, and we just got the package yesterday. In my opinion, not worth the cost.

Terrible all around Wow, terrible. I ordered a very cute looking black polo with pink skeletons and received the ugliest blue green shirt that looked nothing like the picture. I contacted them four times and was told I got what I ordered. Look for yourself and tell me if these two photos look alike. Completely unhelpful and offered no recourse, no replacement, no refund, no returns. Save your money on this cheap polyester junk that consistently runs small. I've ordered three shirts from them and have had problems with all of them. My bad for continuing to hope that their products might look like the pictures and fit like their size charts say they do. Don't make my mistake, go elsewhere.

Top Notch Customer Service This company has the best customer service I’ve experienced in at least the last 5 years. I ordered some custom door mats. Unfortunately, the print was a little messed up. I thought for sure that there was nothing to be done. Usually custom orders are final sales but, Lily at Coolspod was very kind when she addressed my concerns and reassured me that my FREE replacement will be up to par and delivered to my door at no cost to me. Mistakes happen; people are human but, Lily was accommodating and answered all my questions with a positive attitude and I left the conversation feeling better than I did when it started. Gold stars for Lily and Coolspod! I will definitely be ordering again soon!

I ordered2 shirts for dart tournament… I ordered2 shirts for dart tournament on Feb 2 I asked when and for a tracking .never heard from them until my paypal contacted them then yes tracking and said would be shipped in 4 days never got them today is feb 28..now they just informed me oh sorry was lost in transit ..REALLY!! Not a good business now were without shirts 😕