I have the same issue as everyone else I have the same issue as everyone else. I ordered Dec 6 and haven’t received our gift. I contacted the company 3/4 times asking for a tracking number and I haven’t received one. Probably because it hasn’t shipped. I would like a refund or my gift and no one will respond. Order #4543 If I don’t hear anything soon I will contact my credit union and file a claim.

Ditto to all the negative reviews **UPDATE** After my review I received a reply. You can see below I think. A refund has been posted to my account. Adding a star. Thank you Casabilanka. Ditto to all the negative reviews. Same story here. Ordered Dec. 7, emailed to inquire about my order #4608 the response was “ be more patient” another week passed and I sent another email asking for tracking number & I have had no response. I sent a third email requesting to cancel my order, no response. I will be calling my credit card company tomorrow to dispute charges.

We never got our order placed in… We never got our order placed in December. Service rep Diana Anderson stated was late due to Covid. 3 months later we never received it and they never responded to repeated emails nor would release phone #. I contacted my credit card Company who had Their fraud department research and they gave me credit back to my account.

It is January 27 2021I still have not… It is January 27 2021I still have not received my refund to my account for $19.99 ???????? which was withdrawn on December 4th I never received my order it was for Christmas my order #4345. Tracy Mroz 2510 Wabash Rd Lansing Michigan 48910

Never received purchased Purchased something for my daughter, never arrived. Asked for a refund which they replied to and said I would receive it within 10 business days which I never received, tried to email them again and had no reply. It’s a scam and they managed to have there website advertised over Instagram and other social media.