Support people are nice and helpful but... Support people are nice and helpful. Your system is a pain. You need to allow employees to sign in and put in their information rather than making the business owner do this. If we were a big company, I'd just have an HR person do this, however, we're a SMALL business without the staff to handle this. More importantly, I'd prefer NOT to have access to personal info such as banking information. No need for the business owner to have access to this. And PLEASE stop calling me every day. It's really annoying. This is not the only thing I have going on that I need to address.

A Sure thing! I was using QB for internal payroll which was becoming very expensive and I did all the filings. I did some research and found Sure Payroll. A very good move for our company in many ways. Not only do we save money but they handle all of our filings which is nice not to do anymore. The switch over was mid quarter so it had some bumps getting setup but was worked through and all good now. Software is very easy to use!

New Treasure at Small Church Needed Help I am a new treasurer for a small church. I needed a payroll service that worked with non-profit organizations because I know nothing about how to determine withholdings, W-2s and 1090s. I found three payroll companies after researching several companies, including SurePayroll, that I thought were worth talking with. I reached out to the three companies and John from SurePayroll contacted me the same day. I explained my situation to John. I have found John, my primary contact with SurePayroll, to be accessible, helpful, and clear in explaining things to me. He walked me through every step to setup the payroll system. After a month, when I continue to have questions, I usually reach out to John and he returns my calls or responds to my emails in a reasonable period of time. I have used the customer service a few times. Expect for one experience, customer service is responsive and helpful. SurePayroll's fees are consistent with other payroll services I researched; which are very reasonable. I am pleased with the service I have received and so are the church employees. The employees and I like the direct deposit. It put me out of the check writing business. Withholdings are made and sent to the appropriate place in a timely manner. Employees have personal apps to track their pay, withholdings and they will get their W-2 or 1099 from there. Our payroll schedule is every 2 weeks. SurePayroll sends me reminders for when I need to input payroll data. There are numerous type of reports to summarize what SurePayroll is doing. In short, SurePayroll has simplified my life. I highly recommend SurePayroll.

Happy to have a payroll provider I can trust I was unhappy with my previous quick online payroll provider. They kept changing the charges and good luck getting any help. I tried to switch to a cheap startup provider and that turned out to be unsuccessful. As small business owner, I need a payroll provider that will be consistent and worry free. If I have questions I need my provider to be able to support their service. From the beginning with SurePayroll I have gotten all the help I needed and very quickly. Running payroll is easy and payouts have been consistent. Bottom line, I am getting 100% of everything I need as a small business owner out of SurePayroll. I am happy I found them. I recommend them to any business owners looking for payroll to be worry free.

So Relieved The transition to Sure Payroll was seamless. Thank you to Courtney Campbell for all the extra help and assurance. This is going to save me hours of work