Sindy Dove
CAWould recommend! It was very easy to register my animal as an ESA. The only thing I would have liked is if they also sold ESA vests.
Susan
GBWhen I renewed my pets letter it kept … When I renewed my pets letter it kept the date of 10/25/2016 and said it expired one year from that date. I renewed in October or November of 2017. Didn't give me a new date.
Patricia Morgan
CAYour site was very confusing Your site was very confusing. I made numerous requests for your help, to no avail. I only got help via phone after more than 3 weeks of calling daily. Thankfully I finally got a call back, & the gentleman on the phone was able to set up my purchase of pkg. Then I was finally helped yet again to register my dog. All in all it was not an easy process. In future I would suggest than you send out the appropriate info. when requested, also reply to your phone calls, especially when someone tries daily for weeks on end. Thanks for finally getting me registered, Patricia Morgan.
Qilin Yang
CANo one reply and helping I have tried to contact the them by call and email. But no answering at all.I dont even know if i could received my package before i take the flight.
Katrien
COThe post never arrived to destination I needed your help to get my dogs into Colombia. The ID helped, but the documents never arrived into Panama, and now, 1 month later I am in Colombia and don't need them anymore. The tracking number says,'The item is currently in transit to the destination as of October 19, 2017 at 9:07 am.' now we are 16th of November..???