No response from customer service I placed an order on 8/7 and received part of it in a timeley fashion (the tags), however another item (the collars) was on backorder. I was not given an estimated date that it would be available (although I was still charged for them) and have emailed the OvernightPetTags TWICE to inquire about this with ZERO response.... Perhaps my review will grab their attention.

I ordered 2 tags for my new kitty and … I ordered 2 tags for my new kitty and they arrived promptly. I really like them, the laser etching looks really nice. The problem was that the last digit of my phone number was not there. I emailed Overnightpettags and didn't hear back from them for several days. I re-sent my email and finally heard back that they would correct the error. That was a week ago; the replacements have still not arrived. Nice product, but D- on both quality control and customer service. Will email again Monday.

Proofreading and customer service … Proofreading and customer service improvement needed - The last digit of my phone number was missing from the tag I ordered (the info provided to them was correct). Took 3 emails to get a response and over 2 weeks to get the corrected tag.

IVery very dissatisfied!!!! I I wish there was an option for no stars! Tiny tiny tags, could not read print, one of the two tags had a smeared black substance over part of it so it was unreadable. I paid 30.00 including expedited shipping and it took a week! Never would I recommend this company!

The tag and print was considerably … The tag and print was considerably smaller than showed on site, also the color was already beginning to rub off and print was barely legible. Also they didn't provide enough space to add that my dog was microchipped. Very dissatisfied, I am going to have to order a new tag from a different site.