I ordered 2 tags for my new kitty and … I ordered 2 tags for my new kitty and they arrived promptly. I really like them, the laser etching looks really nice. The problem was that the last digit of my phone number was not there. I emailed Overnightpettags and didn't hear back from them for several days. I re-sent my email and finally heard back that they would correct the error. That was a week ago; the replacements have still not arrived. Nice product, but D- on both quality control and customer service. Will email again Monday.

If I could enter a negative number I … If I could enter a negative number I would. I placed an order on September 5th and still have not received it. I have emailed several times, attempted to use the live chat and left several voicemail message with no acknowledgement. I will be contacting my credit card company tomorrow to try and get my money back. I really tried to give company a chance.

Terrible experience Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)

Good product and FAST process! The product and delivery time are excellent. It's such a simple process it's almost hard to believe it's possible but it is. Placed my order for a stop sign style tag for my new rescue and just a few days later it was in my mailbox exactly as advertised. I would absolutely recommend this company and product line to anyone interested in it.

well worth the price I want and need the secure feeling of knowing that should my pet get lost, my name, number and address are immediately available to whomever should stumble upon my pet. For less than $10 I have that peace of mind and couldn't be more pleased with my pet's tag.