Excellent Customer Service Experience Placed an order and quickly realized I forgot to add an item. Reached out to customer service and QUICKLY got a response. Since I ordered through Facebook I was told I would need to order the additional item from the website and they would refund me the shipping. I did and very soon after I got an email from Kristy (who was awesome) saying they were able to include all the items in one package, it was on its way, and she refunded me the shipping from second purchase. Phenomenal experience and I will be ordering from them again and again and again….

Support Appreciated Wrote in on 29 Oct regarding “Non Order Delivery”. I’ve finally received my item on 4 Nov. While it had been a less than ideal shopping experience, I would like to credit World Rugby Shop for prompt responses to feedback given on this platform. Such support is appreciated. Thank you.

Great service as usual My new shorts arrived quickly and item size discription was accurate. As always World Rugby Shop delivered, will use again for any future rugby gear or gift needs.

World rugby shop always has the best… World rugby shop always has the best quality products! I can always expect their gear to be reasonably priced and durable. Their sales are always amazing and I don’t think I’ve ordered something from them that didn’t arrive early. 10/10 would recommend!

Eric Milner is AWESOME! HUGE shoutout to Eric Milner! He is AWESOME! We did an order of shorts with our team logo last November and Eric was able to get them done and delivered before our families left for Christmas break! I just came back for more shorts and he made it super fast and easy! Thank you, and the team LOVES their shorts!