It was a wonderfully simple online… It was a wonderfully simple online shopping experience. Good high quality pictures of the items I was looking at purchasing and not too many hoops to jump through, just found the item I wanted and put it in the cart and checked out with reasonably priced shipping. Item arrived on time and was Great!

World rugby shop always has the best… World rugby shop always has the best quality products! I can always expect their gear to be reasonably priced and durable. Their sales are always amazing and I don’t think I’ve ordered something from them that didn’t arrive early. 10/10 would recommend!

Avoid and go elsewhere Waste of time. Ordered one thing and sent another as a supplement and took the ball I ordered off the website. Then went on to say it was my fault. Looking at the other unsatisfied customers someone needs to shut this store down. Customer service help line are arrogant and only communicate when they want to.

My second order with these guys My second order with these guys. Sent my Dad an All Blacks Cap for his birthday. Arrived two days earlier than Kristy said it would. Sort of ruined the surprise for Dad which is why I dinged them a star. But cap is authentic adidas and Dad loves it. Wearing it every day. Highly recommend World Rugby. Well done. Keep up the good work.

Lost package, stolen items, no response Order 4 tops to wear to a semi-final - package was opened, and items were missing, so we refused delivery at the advice of the postal service. Contacted customer support; after 1 initial response, we've heard nothing. We leave for Paris in 2 days and have no top and no refund. How on earth this is acceptable for the official shop is beyond me. Very disappointed and looks like I'm not alone.