Jacqueline
GBThe owner went above and beyond to help… The owner went above and beyond to help me with making the right choice of bat sizes, finding and procuring an out-of-stock bat combo and timely correspondence through text messages. HIGHLY recommend this company!! Thank you.
Stevi Spears
GBSteve is fantastic Steve is fantastic! He will text you and work with you all the way through! We used him first for my son's helmet, then came back to order helmets for our league, all wonderful customer service and the helmets are great as expected.
CWM
GBWrong Size on the Website The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it took extra time to process my return request according to the instructions posted online. Once the email was found, the return label was created and emailed to me quickly.
CR
GBOld fashioned customer service Old fashioned customer service. This company is what all companies should strive to be. Easy 5 stars.
Jamie Yates
GBOwner personally reached out to make… Owner personally reached out to make sure I knew my order was a presale and approximate wait time. Wait time ended up being much shorter than what was expected and shipping was fast. I was so impressed by the hands on customer service of this company. I would absolutely recommend and they will have my continued business!! And my son is in love with his new bat!