Steve is fantastic Steve is fantastic! He will text you and work with you all the way through! We used him first for my son's helmet, then came back to order helmets for our league, all wonderful customer service and the helmets are great as expected.

Great experience Great experience. I was able to pre-order my son’s bat during Black Friday. Even though it wasn’t promised before the holiday, it came yesterday. My son will be thrilled since he wasn’t expecting it until after the new year.

Great customer service Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch with us with frequent updates. A delayed delivery is much easier to tolerate when someone is keeping you in the loop!! Thanks again, Bat Flip Shop!

Color OOS :( I ordered new catching gear for my son as a rewards for hitting honoral student grades. When I ordered I was not aware of any out of stock or delayed inventories, until I placed and confirmed my order. As the baseball season was starting and panic hitting me like a tsunami, I reached out to batflipshop... They found the colors and size of what we needed and delivered in less than 10 days. I am very happy with the service, support and deliverables.

Wrong Size on the Website The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it took extra time to process my return request according to the instructions posted online. Once the email was found, the return label was created and emailed to me quickly.