Got a bad product,not his fault,emailed… Got a bad product,not his fault,emailed them didn't ask for another,BUT I didn't have to they got right back with said they would refund or send another,didn't have to argue or anything and it wasn't there fault but they still replaced it no questions asked,they get your orders to you fast and awnser any emails you send,would highly recommend BilliardKings,top notch customer service....Oh and they also send you a cool sticker....thx for taking care of me BilliardKings,goes a long way with where imma order my billiards needs from now on

First Time Shopping Experience It was my very first time shopping with you. I must say at every stage of the process it was very easy and enjoyable, plus it was delivered on time, packaging was neat and all the items accounted for were in good condition. Hats off to you Billiards King.

Mrs G. Plainfield. Purchased a Pure X low deflection pool cue. It arrived well before expected. Had difficulty controlling the cue felt shaft was too narrow and the weight wasn't quite right. Notified Billiards King and spoke with Rich. He suggested changing the shaft and adjusting weight. After the adjustments, pool stick was a perfect match. Excellent customer service. Finally someone who takes pride in customer satisfaction. Would definitely purchase again and will recommend and refer to anyone looking for pool cues and accessories.

I recently purchased a new Lucasi cue I recently purchased a new Lucasi cue, and after purchasing I decided I wanted a different model. I called and they helped me with no questions asked. Communication was great, and the customer service was very refreshing frankly. I will 100% use them for any other needs I have. Can’t recommend billiards king enough!!!

No need to shop anywhere else Bought a new cue case and moosehead bridge online and couldn't be happier! The purchase was easy, the site was simple to navigate, the shipping was fast and I am showing off my new case with pride to everyone at the pool hall. They included a branded fabric patch with my order and I've already sewn it onto my jacket because I'll be doing business here for a LONG time.