BudgetCues.com (AKA Budget Billiards) Horrible Customer Service Budget Cues (AKA Budget Billiards) sent a different cue bag than the one I ordered, a cheaper one of course, then would not answer emails requesting help. On top of that, their voice number would not take a message even though the recording said it would. Worst customer experience I can imagine. And I should have never used Paypal which was no help whatsoever resolving the issue. In fact, I will never use budgetcues.com (Budget Billiards), or Paypal for online shopping again. I would suggest that you stick with larger vendors with active customer service channels, and credit cards with a dispute resolution process that is backed by a normal customer service team. If you chose Budget Cues, you'll get the Budget experience, and I wish you best of luck getting what you paid for.

JULIA WAS GREAT TO WORK WITH JULIA WAS GREAT TO WORK WITH, AND SHE WENT OUT OF HER WAY TO MAKE SURE I WAS GETTING WHAT I WANTED AND DELIVERED WHEN I NEEDED IT. GREAT JOB ALL THE WAY AROUND. THANK YOU BUDGET CUES!

BUDGET BILLIARDS ONE OF THE BEST SITES… BUDGET BILLIARDS ONE OF THE BEST SITES FOR CUES AVAILABLE!!!!! THANK YOU....ALWAYS FAST FRIENDLY SERVICE ,ALWAYS GREAT DEALS TOO

I have just recently spent $1300 on… I have just recently spent $1300 on their website and they have took the money out of my account and I still have not got a order number or a tracking number and I got overnight shipping and I’ve been trying to get in contact with them for the past two days can anybody help me with a contact number instead of an email or a certificate to send in to them because they are not replying back

Excellent place to buy anything in… Excellent place to buy anything in billiard industry, these guys are super. I highly recommend this place to all my friends, this is a good place to buy anything in billiard industry. Always a pleasure ms Julia