Order was lost with USPS Order was lost with USPS. I notified Bike Tires Direct and they checked shipment, saw that order was not moving in USPS system and they sent me expedited replacement order the next day.

Ease of on line ordering process. Ease of on line ordering process. On line updates regarding status of order and shipping. Timely receipt of items ordered.

I have been ordering parts from Bike… I have been ordering parts from Bike Tires Direct for years and they have never failed to impress with the service level. Orders regularly ship same day and everything is as represented. Excellent, well run company.

Easy to navigate website Easy to navigate website and it's been that way for a long time. I plan to do more of my bicycling purchasing at BTD.

Superior Sales System Items I wanted to purchase were on back order, the bike tire sales system allows me to purchase anyway, billing me when the items become available. Saving me countless hours for things more worthy of my time. Thank you Bike Tires Direct.