Ease of on line ordering process. Ease of on line ordering process. On line updates regarding status of order and shipping. Timely receipt of items ordered.

The fast and easy source for all things related to bikes! I appreciate the easy, seamless, and fast ordering process! Between the good pricing, awesome selection & quick shipping, you have quickly become the go-to store for bike equipment.

Great Service and Prices I have ordered 3 or 4 times over the last few years and have been very pleased with my experience. The prices and customer service have been great. The return process was also quick and easy on a jersey that I recently ordered that didn't fit. The 2 jerseys that did fit were 25% cheaper than other retailers so even with the return fee I am still money ahead.

Superior Sales System Items I wanted to purchase were on back order, the bike tire sales system allows me to purchase anyway, billing me when the items become available. Saving me countless hours for things more worthy of my time. Thank you Bike Tires Direct.

Awesome Nate was, as usual, awesome helping me. BTD price-matched another authorized Maxxis dealer and shipped it to me promptly. Thank you.