Great customer service and bike! Christmas came around and I got a Priority Bicycle for my son. Living up north, we did not put it together until the Spring and found the front tire needed to be Trued. Priority customer service was helpful and prompt, allowing me to take the bike to my bike shop for service, which was quickly reimbursed. Thank you Priority for a great bike and customer service!

The folks I spoke with on the phone… The folks I spoke with on the phone were helpful with the purchase and the warranty claim. Unfortunately, I don't like the bike (The Eight, that I purchased in January of this year), no fault of your product. I don't like the "pedal pause" to change gears and I feel it's a slower bike than a chain driven bike. I purchased it to experience riding a bike with internal gearing, the carbon fiber belt and I wanted a bike that provided a more upright and relaxed ride than my road bike. Hopefully I can sell it and get some of my money back. Best of luck to you folks, JB Tripp

I purchased a 600X I purchased a 600X, primarily to be able to ride in the winter months. It is just awesome. The gearing is perfect for up to 16% grades (probably more if I was in better shape!). I was a little disappointed with the customer service when I purchased the bike, and wanted to bring it into Canada. The costs were prohibitive and Priority need to find a better way to ship to Canada.

Easy ordering process Easy ordering process. Arrived in a few days. Assembly was straight forward. Support staff answered my questions in a timely manner. A great bicycle. Thanks Priority!

Great Company We own 3 Priority bikes the 600x, the Apollo and an E-Current with each bike being stellar and absolutely problem free. Thanks!