Took almost 3 months to receive the… Took almost 3 months to receive the bike, which was longer than anticipated when initially purchasing the Model J. Second day out the bike kept shutting down randomly after 10-20 seconds with over 30% battery life. Called tech support and sent videos to try and figure out what was happening - no one had any idea. I’ve sent a follow up but still no response from “Blake” after I was told I would hear back in a couple days. As of now it seems to be working, but not sure I could recommend it to others currently.

2 years in and still great on the 2… 2 years in and still great on the 2 Model S bikes we have!!! Service has been fantastic, always get answers in a timely fashion! Ther is a large Facebook presence of owners also out there to share everything from ride advice to service and technical questions! Over the last few years have had friends and family purchase based upon research and our experience, dont let the cruiser look fool you into thinking these are just slow moving bikes! they haul butt, have great battery life, many, many options and again a very competent service and support group!! It has been great to see them introduce new models and options over the past few years, they keep trying to improve and innovate!

I have very bad experience with revolt… I have very bad experience with revolt motors.i booked my vehicle before six months but I don't have any calls about that , when I contacted to company they told me visit to our showroom then cancel it. Then I visited cancelled. But I didn't get my refund after 20 days of cancellation.after connect to contact support they are told we are looking in it after one week. looking

Electric Bike Company for the Win! EBC makes a great product. Well built and well engineered. They have great customer service and are willing to go above and beyond. My wife and I have the Model E bikes and we absolutely love riding around town, handling errands, and enjoying keeping the vehicles parked during a majority of the spring, summer, and fall. If you're considering an e-bike purchase, would definitely recommend to anyone to look into the various models from EBC. They will take care of you at purchase and more importantly, down the road.

Great bike and support, but problems EBC has been extremely helpful, but after experiencing apparently the same battery/power problem twice, I'm beginning to think my Model-R has a built-in design problem - or two. Not good. I've had to send my battery back again, and apparently for the same reason - bad contacts. Sean also warned me not to set the bike for Class-3 as that's asking for power overheating problems. Wish I'd known that before. And if the bike really shouldn't be operated as Class-3, then it shouldn't have that option. Or the "problem" should be solved with better design or components. Too bad. I love the bike - when it works.