The bicycles were shipped sooner than… The bicycles were shipped sooner than expected and were packed very well and arrived undamaged. We really like them and was able to take mine to Oregon with me. They have been operating trouble free and have no complaints about their performance. The only problem has been the wiring that goes into the frame from the handle bars needs to be better protected.

EBC Model R The customer support at Electric Bike Company is great. After ordering my Model R online, I had to contact EBC a couple times with a few questions. I talked with a sales representative as well as using the online chat. They solved my issues quickly and provided updates along the way. The Model R is super comfortable and solidly built. It’s a smooth riding cruiser that looks awesome. Exceptional quality for a fair price. This is my fourth e-bike and definitely my favorite!

Electric Bike Company for the Win! EBC makes a great product. Well built and well engineered. They have great customer service and are willing to go above and beyond. My wife and I have the Model E bikes and we absolutely love riding around town, handling errands, and enjoying keeping the vehicles parked during a majority of the spring, summer, and fall. If you're considering an e-bike purchase, would definitely recommend to anyone to look into the various models from EBC. They will take care of you at purchase and more importantly, down the road.

Magic moments ahead! The delivery, setup, and riding experience have all been beyond wonderful. First I want to say ordering was a breeze and after debating for a while, it was worth pulling the trigger. Second, the delivery was prompt and came in packaging that was easy to take off. Setting it up was easy, the instructions were very clear. Finally, having a larger body this is fantastic! Easy on the knees when riding and extremely comfortable seat with ability to adjust many angles to fit my body. I cannot recommend this more! (Bonus, it's lighter than most other ebikes I've done research on, but still very sturdy) I cannot wait to take her camping, around town, and everywhere else with me!

Solid My wife and I both purchased EBC bikes after having had the opportunity to ride e-bikes rented in Port Angeles WA. We rode EBC e-bikes and were very impressed, so much so we both decided we wanted to purchase our own e-bikes. The bike business owner highly recommended EBC bikes to us. After completing our research on e-bike manufacturers we determined that EBC was the best manufacturer to go with. We aren’t disappointed!!! The EBC bikes are head turners of other e-bike owners we pass. My model R is all I could ask for. A very solid and comfortable ride! My wife and I are encouraging family and friends to join the e-bike community and go with EBC.