Judith Johnson
GBWe love our Hilltopper Sprinter motor… We love our Hilltopper Sprinter motor assists. Being able to get up hills will help us complete the American Discovery Trail in West Virginia. I was disappointed that the bike center found the battery cradle to be defective on my husband's Sprinter and that my husband wasn't able to use his our first week in West Virginia. Staff were responsive and sent a replacement. However, the lag time between responses to emails and phone calls was frustrating. I had hoped they could overnight the part in time for our trip but instead didn't hear back until we were half through the trip. Hopefully they will be able to improve response time in the future.
Curtis Goemmer
GBGreat addition to our old trike. You made our old pedal trike a very nice e-trike for us old folks (77&81year olds). First off I really enjoyed putting the upgrade on the old trike and we both enjoy talking it out for a ride, if we get tired it will take us home with out any more pedaling.
Daniel Wilson
GBReally enjoying my Hilltopper electric… Really enjoying my Hilltopper electric conversion kit. Fast shipping. Easy to install. And- most important- timely responses to my questions via email. This little unit packs a punch and helps an old timer like me get out and bike despite aging muscles and nagging arthritis. Highly recommended!
Title Transfer Wizard User
GBMy wishes were never met My wishes were never met! I wanted a second battery to replace my failing one, that way my range is extended plus I will not be stranded. The first person sold me a complete battery/carrier set up but the set up was mismatched. The second person straightened this mistake out but I still have my old battery/carrier set up and it is incompatible with the new carrier/battery. Now several months later I'm tired of working with these guys.
Wes Rennie
GBWe needed a brand new battery for our… We needed a brand new battery for our Hilltopper but we had the old water bottle style battery. Our representative at Hilltopper found one of the last ones available, tested it over the weekend to make sure it was in great shape because it was in the warehouse probably for a long while and sent it out in a timely manner. The battery is wonderful! We own two hilltoppers bike kits so far and it is an amazing product and at an affordable price point!