Completely disappointed with the bike Completely disappointed with the bike. Computer went out how to order new when now the charger went out. Don't know what to do piece of

Excellent communication! Until the weather improves I can't comment on the actual ride of the H6Max. There are plenty of glowing reviews on YouTube. My experience in communicating with Wolf (cool name!) was very positive. Quick responses to my issue. I can't say anything good about FedEx scheduled delivery as I wasted an entire day waiting for them so I could sign for the bike, but that wasn't Wallke's fault! The bike is impressive and of high quality. I think this was an outstanding deal from Wallke!

All around great service Wolf the customer service person was very helpful with prompt responses. The shipping was very fast to third party shipper as wallke doing ship to Hawaii. That's the only wrong.

Wallke didn't honor their return policy… Wallke didn't honor their return policy as it's written on their website. After receiving the bike it was just to heavy for my wife to ride. Wallke is impossible to reach by phone. In an email (when they felt like replying) their answer to us returning the bike to them was for us to sell it on Craig's List. I'm not kidding. Avoid this company like the plague. We bought the bike in early March of 2024. A bike helmet and a container rack were included in the purchase and those items still haven't arrived 2 months later. Avoid Wallke like the plague. I'm wondering if it's a real company or someone brokering bikes out of China from their house or apartment. Chino & Rancho Cucamonga are cities listed for their warehouse and business/store. Google maps doesn't list either location.

Did not receive helmets, baskets, or bags. The bikes were shipped and arrived in a timely manner, three stars because we have not yet received the helmets, baskets, or bags.