Brilliant support from Dr Treadmill Brilliant support from Dr Treadmill. Faulty control board, sent to the Dr and within a week recieved my new board and now machine is running back to normal. Great business he has and keep up the great work.

wrong part after 6 months! order a part and received a wrong part after 6 month. these guys are not responsible for their mistake. Oh yeah, they gave me a refund 40 days after I sent the part back and a bunch of follow up emails, and they didn't provide a shipping label or take care of the return fees while it was not my mistake, although they tried to convince me I ordered a wrong part!

Tech was okay Kevin was the best… Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill Overall thanks

The replacement sleeve was fine The replacement sleeve was fine. Instructions could be better. This is the second time I did a treadmill front roller sleeve replacement. The first time, I didn't know that two people are needed to ensure that heating is evenly accomplished and lumps do not occur. Yes, i looked at videos, but Treadmill Doctor could do us all a favor by spending a few more words on instructions.

Treadmill rescue kit Got a rescue kit for my old Nordic track treadmill from this company. For relatively low cost, it brought my dead treadmill back to life. Gotta admit the install wasn't that simple, but their customer service guy, Mike Easterling, was tremendous, no matter how many times I had to call with questions.