Very helpful service Very helpful service! The gentleman I spoke with gave me wonderful and helpful information on how to replace and align the walking belt. Shipping was right on time and received the belt in 2 days. Well packed and in excellent condition. I will go through treadmill doctor again!

Had to test the customer service at… Had to test the customer service at treadmill doctor recently and I must say that I was blown away by the outstanding service. I have to mention Elizabeth W. whom tirelessly worked to provide the right part that I required after a mistake was made by shipping the wrong one. Thanks again for the stellar customer service.

Tech was okay Kevin was the best… Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill Overall thanks

Great service and technical Expertise I had great service and technical support to replace a control board in an old treadmill. From the first phone call, I spoke directly to a competent technician who helped me order the correct part. It was easy to replace with their instructions, and it was nice to be able to call and speak to a technician that knew what they were talking about -- not just reading helps from a screen. I received the part quickly and my machine was up and running in no time. Much less expense than buying a new treadmill, and less waste in the junk yard!

Motor Replacement I had to replace the motor in a Pacemaster treadmill. As Pacemaster is no longer in business, I expected a tough time trying to find a motor. Treadmill Doctor a) had the motor, b) shipped it to me quickly, and c) had step-by-step instructions on exactly how to do the replacement. Absolute piece of cake!