The replacement sleeve was fine The replacement sleeve was fine. Instructions could be better. This is the second time I did a treadmill front roller sleeve replacement. The first time, I didn't know that two people are needed to ensure that heating is evenly accomplished and lumps do not occur. Yes, i looked at videos, but Treadmill Doctor could do us all a favor by spending a few more words on instructions.

Great Support!! Although I was having some trouble with a new treadmill motor. I was so very impressed when I received a call about my concerns. The support person to whom I talked helped me work through the problem so impressively. It was most appreciated.

The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

Very satisfied with price and so far… Very satisfied with price and so far the performance of the plug. Good customer service fast and easy. No extra fees when I reached out about me receiving the wrong power plug and they promptly send me the correct one once I submitted a picture Of the actual cord I needed. Thank You !!!!

Treadmill keypad replacement Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.