Absolutely abysmal Absolutely abysmal. They put an inexperienced salesman on the phone who omitted that our premium package would be damaged by inferior balls. And they diddnt bother to mention red felt wore out the fastest. When I called, they offered no customer service other than to quote the warranty. For any serious money, id go elsewhere.

Prato Table I ordered my Prato pool table online after my visit to the Pooltables.com NJ showroom. Visiting the showroom gives you a great reference to the woodwork color, quality and style of a few of their pool table selections. The NJ showroom staff were friendly and answered all my questions with no sales pressure. The pool table installers were courteous and punctual. They also removed my old table before the installation of the new one. Overall, I am satisfied with my experience with pooltables.com.

Highly recommend! We are very satisfied with the whole experience of purchasing a pool table online. We were very hesitant buying something this expensive sight unseen. However, Justin was super helpful and patient. He sent us a swatch of the wood because we were unsure of the color. He answered all our questions before the purchase and after delivery and set up. Tony and Michael who set up the table were also super professional and courteous. You can't go wrong buying from this company.

I can't say enough about the… I can't say enough about the customer-centric focus provided by Caleb and pooltables.com. Not only are their products of outstanding quality but their customer service ia second to none. Caleb was thorough and answered all my questions promptly and was a pleasure to do business with. Thanks!

Artimus We had the pleasure to work with Phil (sale Rep) and the service was exceptional, great quality and answered all our questions. We are very happy with our two tables. We had the white gloves installation, at first it was a little rocky due to the buildings were still under construction at the time. I had the pleasure of meeting the installer the day of the install. The level of the professional was exceptional, clean and quick.