Kaysha Collison
GBI really cannot fault this company I really cannot fault this company. The lego is amazing and they are quick to deal with any enquiries may have. Would defiantly recommend
Mark Currier
GBMegan was so incredibly helpful Megan was so incredibly helpful. I inquired about some existing orders and had concerns over the shipping of those orders. She was able to assure me that they’d be looked after. She was able to change the shipping address and make sure my concerns were addressed. She’s great!
Al
CAHad a bit of a run around with the… Had a bit of a run around with the discount code as it wasn’t working on the website with customer service until Nikki helped me. She went the extra to give me an actual code that worked and was able to finalize my purchase. Delivered was quick as it was delivered in a day. Shirt is great, went an extra size up and glad I did that as I think it would’ve been too tight. Thanks again Nikki, FOCO is a better company with you.
Gray
GBOut of stock, shipped wrong product I preordered a Chiefs ornament on 2/22/2024. The product was shipped 4/14/2024. It arrived today. I opened the box and the item was a Michigan ornament. I took a picture of the packing slip and ornament, but the site doesn't allow me to upload pictures or post links. I went online and the originally ordered item is out of stock.
Jamie Gallagher
GBGreat customer service!!!! I have been purchasing bobbleheads from FOCO for several years. Just had an issue with a bobblehead that had a quality issue. I reached out to customer service and Julie got in touch with me. They replaced the bobblehead quickly and efficiently. I will continue to purchase their products knowing that people like Julie are willing to help their customers with any issues! Great job Julie and FOCO.