Friendly Friendly, clear, informed answers to my telephone queries about the Lange ski boots sealed the deal. Good price and efficient delivery.

Hopeless service Hopeless service. Can't access the website. Tried phoning but staff are incapable of answering a simple query about where to return an item sent in error. I've wasted three days trying to resolve this matter and still haven't got anywhere. Avoid Glisshop at all costs. I've sent twenty or more emails and made five phone calls to explain I cannot access their web site. (I've tried three different browsers and have no trouble accessing other web sites). Their only response is 'go on line' - which I've explained I cannot. I've given up hope of returning an item sent in error and recovering the cost. Are they just hopeless or is this a deliberate policy to discourage returns?

Read the small print Like the product (la plagne 3D mountains) however pictures showed within a frame which wasn’t included.im sure there will be smallprint that says this but it could be made clearer to the consumer to avoid the mistake fir others. Given there was no frame thought it was expensive at £50 for picture and £20 postage.

Love these Goggles Product as advertised, delivered on time as promised. Love these Goggles. Update: The goggles had a manufacturing fault which arose when I was changing lenses, but they were replaced quickly and without any issues by Glisshop - thank you

Super fast Super fast , exelent quality , kind customer service