No effort to protect the skis with… No effort to protect the skis with packaging . Scuff marks from transit were evident , which makes look a bit second hand . Nice skis though and prompt delivery at a good discount .

Very good customer service Very good customer service. Able to advice on your individual needs. Fast delivery.

Hopeless service Hopeless service. Can't access the website. Tried phoning but staff are incapable of answering a simple query about where to return an item sent in error. I've wasted three days trying to resolve this matter and still haven't got anywhere. Avoid Glisshop at all costs. I've sent twenty or more emails and made five phone calls to explain I cannot access their web site. (I've tried three different browsers and have no trouble accessing other web sites). Their only response is 'go on line' - which I've explained I cannot. I've given up hope of returning an item sent in error and recovering the cost. Are they just hopeless or is this a deliberate policy to discourage returns?

Read the small print Like the product (la plagne 3D mountains) however pictures showed within a frame which wasn’t included.im sure there will be smallprint that says this but it could be made clearer to the consumer to avoid the mistake fir others. Given there was no frame thought it was expensive at £50 for picture and £20 postage.

Super fast Super fast , exelent quality , kind customer service