John
GBGreat product! Great product! Happy I was able to avoid Amazon! Only gripe I have is the lack of shipment tracking (porch pirates love stealing packages in my area), but this wasn't promised when I ordered, and I ordered knowing that, so I don't think such a complaint warrants the subtraction of a star.
customer
GBVery Helpful! The web site had an error leading to an incorrect purchase—but the kind folks at the store could not have been more accommodating at fixing the problem. Great store!
Nicole
GBI was in touch with Elimarie during my… I was in touch with Elimarie during my purchase at Frank's Sport Shop. I never post comments, but Eliamrie's unparalleled service warrants it. She is the most responsible and friendly customer service employee I have ever dealt with.
Allen
GBExceptional Customer Service I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.
ABD
GBBrilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.