Exceptional Customer Service I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.

What a great store What a great store, I have been going for decades, best prices for sports equipment in the City, great selection for such a small space. Great staff. Did mail order for first time, they were extremely responsive and great communicators. Great local business to support, if you are coming from the north or south they are right at the Tremont stop on Metro North and close to the D/B train on Tremont.

Great product! Great product! Happy I was able to avoid Amazon! Only gripe I have is the lack of shipment tracking (porch pirates love stealing packages in my area), but this wasn't promised when I ordered, and I ordered knowing that, so I don't think such a complaint warrants the subtraction of a star.

Frank's knows what Customer service is… Frank's knows what Customer service is all about . I wanted to order a hat , but due to certain conditions it looked like I might've had to go down to visit the storefront in order to get it , after an email with some identification sent down they were able to save me a trip down. The hat is really good quality, embroidered perfectly and looks great . Thank you Frank's

I selected and purchased baseball pants, Frank sent me the wrong pants. I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?