Perfect Best bike-gear e-shop outthere. Easy to obtain koo-points and get items cheaper. Will most definitely order stuff for my bike again. Lightning quick shipping also. Thanks

Great Deals and Very Responsive Just ordered a couple of parts and everything went very well. In fact on a sprocket, I did not catch that it was a spline drive and would not be the best fit for my cranks. I was able to cancel the order without any problems before it shipped. They have been very responsive and helpful via email. I would buy from them again.

Wide range of products -good prices Nothing bad to say, except that they had a little bug in the system that showed all of my orders as "in packing" eventhough they already were sent. I will definitely buy from them again.

Poor poor service avoid like the plague! Ordered a pair of tyres at a bargain price....one week later nothing so I message them to recieve an excuse that they don't have stock even though the website says otherwise. After talking to other people it turns out that if they mess up this is the standard response to fob off customers with an inferior product. Shame really as I like to help out local independants but I would not recommmend these to anyone, such a shame!

Fantastic dealing with Jemma and Koo Bikes I live in South Africa. I found Koo bikes through price on Amazon. I emailed requesting a product not yet released in our country. The were 20 Pounds cheaper than anyone else for the same product. Jemma confirmed price, got the product. I paid (hesitantly) through PayPal and here it is. Although I had never heard of them, and only seen a few (uncomplimentry) reviews I have had fantastic service from them. I highly recommend them and will use them again. Grant