Excellent service Hi, just wanted to say that I received excellent service. Holly Sewell picked up my request, and made sure I was fully taken care of. I’m beyond impressed with the dedication she put towards making sure I received the correct order. It was a simple order either!! Thank you, I really appreciate all of your help Holley!!!

Customer service absolutely rubbish Customer service absolutely rubbish. E-mailed,phoned tried to leave a message they will not reply or respond. Purchased a treadmill 6 moths, has developed a fault and trying to correct. Going to pursue through the Credit Card Dept.

Wrong Christmas Tree Ship I order a Christmas Tree in Sept. Didn't think to open the tree to see was it the right tree so I waited after Thanksgiving to open my Christmas tree to find out it was the wrong Christmas Tree. I supposed received a prelit tree instead they ship to me a flocked hinged tree I dont like that tree it make alot of mess and I have little kids that would put that snow stuff in they mouth. Im keep writing my review until I get the tree I order or a refund. Christmas will be here soon

There were various issues with this… There were various issues with this company that had to be resolved regards to multiple e-bike purchases. I had dealt with at least 4 different customer service representatives including their manager. There is only one person who followed up and got things done! Christopher was the most professional and honest person I can say from memory of my 64 years that I have ever had the pleasure of working with. He should be elevated within the ranks of this company. Thanks to this employee I would be never feel hesitant about recommending this company to my friends and family who have inquired about my electric bike purchase. Regards Robert Schonbrun

I reached out to your company days ago… Got NO RESPONSE to resolve my issue. I reached out to your company days ago to return the LH Clubs for RH clubs, I am still emailing you guys for a response. That is “POOR” customer service. I should have received instructions to return the incorrect item and when I could expect the right items. I am disappointed in the NO RESPONSE I am getting.