Steve Day
GBDon't even try for free class DO NOT believe anything they say. Manager is trying to avoid me. They refused to refund me the money because it has to be a "30 day notice". Customer service is horrible unless you're not trying to cancel membership. They charge you money even though you're not using membership.
Rebecca Fischel
GBI would give them zero stars if I could… I would give them zero stars if that were an option. No way to call customer service, it's infuriating! The gloves were garbage and velcro facing the wrong direction but I HAD TO PAY TO RETURN THEM which is bull****. This day and age you can't include a return label and offer free shipping on returns?? I would NEVER buy anything from title boxing again.
Roxy
GBDO NOT SIGN A CONTRACT. I moved to the area near title boxing and I signed a contract because I had started a job and I was going to be living there for a while and unfortunate events happened in my life and I had to move back home which is over 2 hours away. They refused to cancel the contract and they are either trying to make me pay my monthly fee or buy out the contract. Even though I was attending regularly and there is no gym near me. There are no exceptions made they will try to collect whatever money they can no matter if you moved and can not attend. there is no gym near me the closest title gym to me now as 2 hours and they are still trying to make me pay. Luckily my card expired and now dealing with collection threats, corporate doesn't care. Find a small local gym and help out local businesses. LESSON LEARNED
Jason
DKEasy to work with staff Easy to work with staff, I received my products with ease ordering all the way out to Denmark. Great chat & email support
Suzanne Lenz
GBHORRIBLE HORRIBLE TERRIBLE HORRIBLE… HORRIBLE HORRIBLE TERRIBLE HORRIBLE NON-EXISTENT customer service. If you even THINK you might have to return something, DO NOT order it!!!! You will be scolded and you will have to pay for everything and even write up your own label - this even if you want to exchange the item. Use another boxing group. Trust me.