This site is a total joke This site is a total joke. The "renters" don't respond and neither does their "customer service" ......total waste of time.

Great Service! Be sure to screen your renters. Some renters can be flaky or demand too much. Don't bend over backwards for a rental (one person expected me to drive for over an hour to deliver the bikes to a hotel). Other renters are great and completely painless, and these are the majority. Spinlister is great, especially if you live in a densely populated area. Out in the suburbs, it can be a challenge occasionally.

Great idea, pretty good execution, interface can be confusing The easy communication via text is nice. Trying to update my bikes after I've uploaded them is not very intuitive. I had to edit every single one after moving.

This Company Needs to Stop ALL Operations This company suspended my account because they could not afford to pay me. How can a company that brags about Oprah backing them (who will never rent a bicycle in her life- let’s be for real here) punish and remove a user that has brought in hundreds of customers who have NEVER heard of the site? I also maintained a 5 star review the entire duration but I guess once they saw me approaching $10,000 in rental revenue they decided it had to come to an end. I used an alternate rental platform before Spinlister but their customer service hours did not meet my needs so I switched to them and that was a nightmare once they saw that I was in high demand. They canceled my upcoming rentals for a customer that spent over $250 and shut down my account. Very insane behavior. They have so much potential to be great but it seems that they lack basic customer service and respect. I also noticed that in the major cities , ALL the listings/listers have a maximum of 2 reviews and have been inactive for months-years AND there seems to be a fake account making fake reviews on a lot of the listings (probably to make it look like there has been activity on their app). I pointed this out to them once they paid me late twice in a row but they ensured that I was wrong and that they have had an increase of rentals by 300%. 300% is a made up number by them especially when NO ONE out of at least 1,000 people have ever heard of the company and they also could not provide this data for proof. And the app is no longer in the app store . Shocker

Fantastic ride I had an awesome time using Spinlister in SF. My only current issue is the lack of protections for riders. At this point, it seems like there's no recourse or protection in the case of a stolen bike - even if it was locked properly and you took precautions. It'd be great to have the option to opt into some insurance during the reservation. I ended up feeing a bit worried the whole trip and hoping something crazy didn't happen with the bike.