I purchased $5 worth of merchandise and … I purchased $5 worth of merchandise and was charged $10 for shipping. When my items arrived, the pieces I had paid $2.50 for came in bags labeled $1.50, and the item was clearly shipped for much less than $10. Please consider revising your shipping processes. It is very frustrating to have to pay more for shipping than for the items themselves.

Wheels Damaged upon Arrival Unfortuntely, my $600+ Velo Safe Travel Box came damaged as one of the wheels did not properly roll. The box is very large and without functioning wheels was nearly impossible for me to drag through the airport. I nearly missed my flight and then my race because I was so delayed in moving the box. It was deeply upsetting on top of the stress of a half Ironman. All I can hope is that TriSports can make it right.

Product has expiry date of Nov./17 Product I received (hotshot 12 pack) has expiry date of Nov. 2017. Not enough time to use it up, so am stuck with product that will be expired within 2 mths. I wanted some to take in my winter training for a January 2018 marathon.

I had a gift card from over a year ago I had a gift card from over a year ago. I was told that the company was sold and that voided all gift cards...and also there was an expiration on the gift card??? I don't know how there can be an expiration on a gift card which is purchased, and why/how a company can't honor a gift card for the company they purchased...debt / obligations included. Slimy excuse for taking advantage of the little person. I'll never shop here again or recommend it to any of my clients. POOR FORM.

Altho the TriSports website offers many … Altho the TriSports website offers many choices of bikes, my selection and subsequent purchase turned out to be unavailable. I was told via email I could either get a refund or upgrade to a higher level bike for $400 more. I went for the upgrade but was told in two separate phone calls that the new bike would arrive in either 1 week or 3 weeks, depending on the call. This is my first experience with TriSports and I hope things improve. It would be helpful if stock levels could be shown on the web site to avoid this kind of thing.