Did not ship size ordered Did not ship size ordered. Have tried contacting customer service but no answer. So frustrating as this was their mistake my order clearly stated XL and a large was shipped. I do not recommend purchasing from them. Follow up - customer service is basically non-existant I would give negative stars if I could.

Very disappointed in the shirts - NOT screen printed Very disappointed in the shirts I purchased. On the website is appeared they were screen printed and the site even uses the word printed. What I failed to realize and they did not disclose is they are more like a heat applied vinyl patch than screen printed. When I requested to return them because of this I was told there are no returns, no exceptions.

W.T.H. IS TAKING SO LONG..... Placed an order on 01-26-24 made an inquiry about when the product would be received as it still said being printed, Sent an email on 02-05-24 and Ashley responded within 2hrs to saying that bc they are made to order that production takes longer in return creating shipping delays. She also stated that their lead times are extended due to the previous Holidays and current sporting events. I am sorry but you took my money and gave no indication that shipping would take longer than 10 days which is typical business practice. How about you take my money once you've done your job and my purchase is in the mail. I will not be ordering from them again and I sure as hell will be advising friends and other to not purchase from them. Shady buisness if you ask me.

Do not order from here What you see is not what you get. Do not order from here. The sweatshirt we received was not even close to what was shown on the website. I think this company uses false advertising methods and I will be reporting this practice to the attorney general, BBB, the fcc and anyone else who will listen. I wish I would have checked this site out (trustpilot) before ordering to know that so many people rate this company as a fraud.

Great Customer Service! I received a product with some defects and contacted Vintage Brands Customer Service. Ashley responded very quickly and once she saw photos of the defects, she sent along a replacement with no need to return the original. Ashley was fantastic and made it very easy for me. Additional info: I received my replacement today (2/20) exactly when Ashley said I should receive it. It looks great! I will order more from Vintage Brands.