The Golf Club

1315 W. Ben White Blvd., 78704, Austin
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1.55
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

0.00%

1

85.00%
About The Golf Club

The Golf Club is located in Austin, Texas in the beautiful Texas Hill Country. Specifically, we are located at 1315 W. Ben White Blvd., Austin, TX 78704. Please come visit our showroom and see the wide assortment of New and Used or Pre-Owned Proline Golf Equipment. You can also take a peek at our store by visiting us on Google Maps.

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Kathy Long
GB

I am a very frustrated customer I am a very frustrated customer. I placed an order and have not received any shipping confirmation whatsoever. I have called the customer service number 3 times and left a message and NO RESPONSE. After reading the customer reviews, I'm not even sure this is a legit website. They already charged my card and have had NO COMMUNICATION. I am VERY FRUSTRATED! I do not recommend this company.

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Jeannie Ketsdever
GB

Terrible Customer Service This company processes returns very poorly, no response and it’s not automated. I had to put in a request to process the return (only exchanges or credit) but they never followed up after two requests and follow up email. Terrible customer service and you can find the same products from a reputable retailer.

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Never Again
GB

Never received order Ordered a FootJoy pullover thru them on February 19th '23. Said it would take two weeks to deliver. I received no shipping updates within those two weeks. I began emailing and received a response one week later. It was an automated response as I found out again another week later once I asked again where my product was. I emailed again calling then thiefs then immediately my order was canceled, NOT refunded. So two days later (today) I placed a dispute with PayPal and fortunately was refunded. DO NOT PURCHASE ANYTHING FROM THEM! THEY ARE SCAM ARTISTS AND THIEVES!

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tate mcallan
GB

Surprised, But Happy Against my better judgement, based on these reviews, I ordered a 54 degree wedge from their website. It was to my house within a week and was the right club. So I guess it's a five-star experience for me, but I'm not sure why I got my club right away and others don't get the same experience. Good luck.

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Julio Montano
GB

Wish I could give 0 stars Wish I could give 0 stars for the horrible customer service and overall communication. Placed an order in December and was not provided any updates or information along the way. I had to keep reaching out via email since they do not answer their phones and delivery date kept getting pushed back for one reason or another. Eventually they said they were not able to fill my order and would refund my purchase March 16. I waited and reminded them to refund my money and they kept saying they were working on it. Luckily I paid via PayPal and was able to submit a dispute April 17 and won the dispute to receive a refund April 18. I would never purchase from them again and will deter whoever I can to not have to deal with such an unprofessional “company.”

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