customer
GBNo grip- broken ankle Beware these sandals are dangerous! I got them for backpacking in Costa Rica as they came highly recommended. Unfortunately on my 2nd day of wearing them 3 days into my holiday I slipped and severely broke my ankle. The grip on the sole of the sandal is non existent and these are dangerous. I reached out to teva to be told they don’t know of any grip issues and dismissed. I’ve seen at least 3 other reviews of slipping due to grip. Considering what I have been through your customer service has no empathy
goodservice
GBFell apart in just TEN minutes! Purchased a VERY expensive pair of Teva shoes. Walked from hotel room (smooth tiles) to swimming pool. Less than TEN minutes the sole fell off! VERY badly manufactured. No response from customer service. Cheap local vendor shoes out lasted the entire hoilday including swmmming in the sea !!
Diana Chesterfield
GBTEVA used to stand out for excellence TEVA used to stand out for excellence, but not any more. I have spent the last two months trying to communicate about an exchange... NEVER, NEVER could connect with a live human. I persisted because we had been loyal customers. THE ABSOLUTE WORST CUSTOMER SERVICE (or lack thereof). Makes me sad!! Former NORDSTROM executive
Meg
AUQuality, quick delivery I purchased the woman’s original universal sandals. Delivery was quick. Large range of products, website easy to navigate. Product is good quality. Rubs a little on the toe section but could break in with time. Super lightweight and lots of flex. If you are between sizes, I’d recommend sizing down.
Colin
GBI purchased 6 or more pairs of sandals… I purchased 6 or more pairs of sandals over the years, when I made the latest purchase in a sale they let me place the order then cancelled as no stock. Teva’s idea of good service is to inform you they have cancelled your order, its not good enough, if they advertise a product at a price Teva should honour that, they simply don't. I gave then multiple opportunities to correct this, they weren’t interested. I will now seek an alternative supplier.