Start here I first attempted to order the parts directly from Nordic Track and they informed me that I needed to know the registration date of my machine in order to order parts. I decided to look elsewhere and I found and logged into the Fitness Parts Warehouse, listed the model number of my elliptical and found the illustration parts list for my machine. I quickly found the bushing that I needed. I ordered two bushings at a reasonable price and got free shipping. The bushings were shipped out the same day. Great service for sure.

Top Tier Web Store/Support Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine. The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris). Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.

Great Service, Competitively Priced Parts I found the parts I needed to fix my elliptical. Prices were cheaper than the manufacturer's suggested parts outlet and shipping was much cheaper. I had a question on a few of the parts and the customer service was very responsive. I am up and running again and don't have to throw away another piece of fitness equipment.

Got a call back in less than 10 minutes I left a voicemail and described the part I required. Got a call back from Chris in less than 10 minutes even though the Gold's Gym 290C cycle seat is not available nor can any other bike seat be altered to fit the necessary mounting configuration. I greatly appreciated his quick call back and suggestions for a workaround. Chris puts the 'care' in customer care!

Power adapter works PERFECT!! Power adapter was as advertised. It worked PERFECTLY with my elliptical machine. Responses were quick - shipping was quick. Thank you!!