Start here I first attempted to order the parts directly from Nordic Track and they informed me that I needed to know the registration date of my machine in order to order parts. I decided to look elsewhere and I found and logged into the Fitness Parts Warehouse, listed the model number of my elliptical and found the illustration parts list for my machine. I quickly found the bushing that I needed. I ordered two bushings at a reasonable price and got free shipping. The bushings were shipped out the same day. Great service for sure.

From the website great experience From the website, I was able to quickly identify what we needed. We received our order quickly. The parts we ordered fit our machine and I was able to quickly replace the old worn out parts. We will definitely do business with this company again.

Best customer service Best customer service. Received a damaged part and immediately call a call to rectify

Top Tier Web Store/Support Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine. The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris). Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.

I found the exact parts I needed I found the exact parts I needed on your website. Clear and straightforward. Ordering was an easy process, pricing was reasonable, and it arrived in perfect condition. I recommend!!