Good online customer service Bought some wrist wraps 1-2 years ago. Used it every session that it was needed , started having wear and tear and eventually ripped where the thumb loop is. Just thought I would go ahead and message customer service- got a quick reply and they honored there warranty by sending me new wraps for free.

Rad company Rad company! I go by Reaper and having a cool, aesthetically pleasing gym company that’s not just another off shoot of all the others, is a cool thing to be apart of ~ helps me want to get up and do the work. I recently made an order and i inputted the incorrect size for a product; as it was the weekend i was concerned that i would have to do a full return and re order as is the case with most companies. However by Monday morning customer service was able to cancel my order before it moved and created a new order with the correct items. I’ve never been so appreciative and impressed by such quick and kind support staff (i believe ”Samuel” helped me. Never have a wrote a review for customer support but they are on the ball. Thank you!

I was missing a unit number on my order… I was missing a unit number on my order (my fault) and as soon as I found out I contacted gym reapers support team. Within 10 minutes I got an email back saying my address was fixed and my order is on its way back 10/10 service will recommend to any in need of real lifting gear 💪

Great Customer Service I ordered a shirt a size too large, but didn't get a chance to look at it until after the nominal exchange window of 30 days had passed. However, they were still happy to process an exchange for me and made it simple and easy. Five Stars

Amazing company and customer service My elbow wraps velcro started falling apart and they replaced them immediately for me! Their products are absolutely amazing and help me lift! Best Gym equipment company out there!